Terms of Service

1. Agreement to Terms

By accessing or using Raposa's cloud detection and response services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.

2. Description of Services

Raposa provides cloud detection and response (CDR) solutions, including but not limited to:

• Real-time cloud security monitoring and threat detection
• Automated incident response and remediation
• Compliance reporting and audit support
• Security analytics and intelligence
• Professional services and consulting

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your organization. By using our Services, you represent and warrant that you meet these requirements.

4. Account Registration and Security

To access certain Services, you may need to create an account. You are responsible for:

• Providing accurate and complete information during registration
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

5. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You will not:

• Use the Services to violate any applicable laws or regulations
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the operation of our Services
• Use the Services to transmit malicious code or conduct security testing without authorization
• Reverse engineer, decompile, or attempt to extract source code

6. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

7. Government and Enterprise Use

For government agencies and enterprise customers, additional terms may apply as specified in your service agreement or contract. In the event of conflict between these Terms and a separate written agreement, the written agreement will prevail.

8. Service Availability

We strive to maintain high availability of our Services but cannot guarantee uninterrupted access. We may temporarily suspend or restrict access for maintenance, security, or other operational reasons.

9. Intellectual Property

Raposa retains all rights, title, and interest in our Services, including all intellectual property rights. You may not copy, modify, distribute, or create derivative works based on our Services without written permission.

10. Confidentiality

Both parties acknowledge that they may have access to confidential information. You agree to maintain the confidentiality of any proprietary information disclosed by Raposa and use it solely for authorized purposes.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAPOSA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12. Indemnification

You agree to indemnify and hold harmless Raposa from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

13. Compliance and Export Controls

You agree to comply with all applicable laws, regulations, and export control restrictions. Our Services may be subject to U.S. export control laws and regulations.

14. Termination

Either party may terminate these Terms at any time. Upon termination, your access to the Services will cease, and you must discontinue all use of our Services. Sections that by their nature should survive termination will remain in effect.

15. Changes to Terms

We may modify these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website or through other communication methods. Your continued use of the Services constitutes acceptance of the modified Terms.

16. Governing Law

These Terms are governed by the laws of [State/Country], without regard to conflict of law principles. Any disputes will be resolved in the courts of [Jurisdiction].

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Contact Information

If you have questions about these Terms, please contact us at: