FAQ

Questions families ask before starting Raposa.

Most separated families are not in court. Raposa is daily coordination for the whole journey: messages, schedules, handovers, documents, and exports when you need a clear record.

What is Raposa?

Raposa is a shared care record for separated families. It brings messages, schedules, handovers, documents, and exports into one place so the adults around a child can work from the same record.

Who is Raposa for?

Raposa is for separated parents and care networks who need calmer daily coordination and a clearer record over time. Most families are not in court; Raposa is built for the whole journey, from everyday logistics to moments when you need a well-organised record.

Is Raposa only for families in court?

No. Raposa is useful for families who are cooperative, tense, court-directed, or somewhere in between. The point is to reduce scattered messages and missing context before they become bigger problems.

Can I use Raposa if my co-parent has not joined yet?

Yes. You can begin setting up on your own today; shared features come alive once your co-parent joins.

What becomes part of the permanent record?

Sent messages, schedule entries and changes, handover records, uploaded documents, and exports are kept with timestamps and record metadata. Draft messages stay private until sent.

Do proposed schedule changes go live as soon as I suggest them?

No. A proposal is a request, not a live schedule change. Raposa keeps the current schedule separate from proposed changes until the relevant parents confirm the change.

How much does Raposa cost?

Raposa is priced per household care record, not per parent. Current pricing is £19.99 per month or £215.89 per year in GBP, $19.99 per month or $215.89 per year in USD, and €20.00 per month or €216.00 per year in EUR.

How does the trial work, and can I cancel?

You start with a 14-day trial. After the trial, the monthly or yearly subscription you selected is charged unless you cancel before the trial ends. You can cancel anytime; your record stays exportable for 30 days after cancellation.

Can lawyers, mediators, caregivers, or schools be invited?

Yes. You can invite the professionals and caregivers who need access, and scope what they can see. Verified family law professionals can request free access to review the records their clients share with them.

Where is Raposa data hosted?

Raposa data is hosted on servers in the European Union under GDPR and UK GDPR. The security page explains the technical posture in more detail.